Have you resolved a dispute by simply talking?

Many people assume that because there is a dispute, the other side will be unwilling to talk. However, most opposing parties would welcome the opportunity to have an open dialogue and listen to the other side’s issues. As my firm specializes in contract negotiations (www.kendricklaw.net), I have resolved many disputes BEFORE litigation by simply picking up the phone to talk. Name a specific time where you were able to come closer to a resolution with the other side by simply talking.